Shipping

Shipping policy

Shipping rates & delivery estimates
We offer free ground shipping for all orders to 48 contiguous UnitedStates. We charge a flat rate shipping fee for orders to Alaska andHawaii. We don’t currently ship internationally, we hope to soon!
Faster shipping is available and will be calculated and displayed atcheckout.
*Due to mandatory extra precautionary measures to protect fulfillmentemployees, delivery delays can occasionally occur.
Shipping processing time.Once your order is placed, our products will typically ship out from ourfulfillment center within 1~3 business days. We ship on Monday toFriday, weekend orders will ship on Monday. Once your order has beenshipped, you will receive a tracking number to follow your package as itmakes its way to you.
Please keep in mind that the carriers may experience delays caused byCOVID-19. If there is a significant delay in the shipment of your order, wewill contact you via email or telephone.
We will do our best to get your order to you as quickly and safely aspossible.
Customs, Duties, and TaxesSince we don’t ship internationally at this time, there are no customsand duties, just the standard sales tax.
Damages
If your order is damaged or lost during shipping, please contact us atservice@thecushionlab.com so we can help resolve your concern.

Return Policy
If you purchased a product from us and are not happy with it, you mayreturn it within 30 days of your purchase for a full refund*.
Please note that you are responsible for the cost of return shipping touS.
*Any expedited shipping fee, if any, are not funded.
See Return & Refund Policy for more detailed information.